NOTE: This article is available for download (see the attached PDF file at the bottom of the page).

Network Requirements                                                                            

LivingWorks online training is a web-based application that runs in a browser. The users’ browser must meet the following technical requirements. 

Whitelist - ensure the following web URLs are not being blocked:

• learn.livingworks.net
• static-ca1.sabacloud.com

Allow cookies from the following:

• learn.livingworks.net
• livingworks.net
• sabacloud.com

Allow microphone use for the site:

• learn.livingworks.net (requested by the Start learning module. Typically granted by the user in the browser)

Supported web browsers:

• Apple Safari (latest available version) or later using at minimum Mac OSX 10.6.x 
• Microsoft Edge using Windows 11
• Mozilla Firefox (latest available version) using any operating system that supports these browsers
• Google Chrome (latest available version) using any operating system that supports these browsers

Notes:

• Does not support using the Back button in the browser to navigate to previously visited pages. The Back button may work for some pages, but this is not by design, and cannot be guaranteed to work on any specific page. As such, LivingWorks does not recommend using the Back button to navigate the product interface.
• Does not support multiple browser tabs.
• LivingWorks recommends that users disable software that blocks pop-ups or ads while logged in. Such software could prevent some menus and controls from functioning properly.

TLS (Transport Layer Security) support status:

• As of 1st September 2017, the system no longer supports the TLS (Transport Layer Security) 1.0 encryption. 
• Ensure that the browser being used supports a later version of TLS. 
  1. To confirm which versions of TLS is enabled in your Web browser, visit: https://www.ssllabs.com/ssltest/viewMyClient.html. 
  2. A more comprehensive list of Web browsers and operating system combinations that support a later version of TLS can be found  here: https://en.wikipedia.org/wiki/Transport_Layer_Security#Web_browsers.

Microsoft Edge (Edge Legacy) no longer supported:

Internet Explorer 11 - End of Support

• To keep up with browser security requirements and the latest software enhancements, and to continue our focus on bringing you the most innovative technology, LivingWorks no longer develops or tests Microsoft applications beyond their own support commitment. 
• As of November 2021, LivingWorks has withdrawn support and compatibility testing of Internet Explorer 11 (IE11). 
• LivingWorks strongly recommends that you partner with your IT teams to review your browser usage and encourage your team to upgrade to supported browsers.